Website Terms of Use

These terms describe the purpose and limitations of the AskMyDoc website and provide information about accessing healthcare services.

Effective date: November 7, 2026.

1. Website Purpose

The AskMyDoc website is operated by AskMyDoc Inc., a registered corporation operating in Manitoba, Canada. This website provides general information about AskMyDoc and available healthcare services. Website content is not a substitute for an individual medical assessment, diagnosis or treatment advice.

2. Eligibility and Service Availability

Services depend on patient eligibility, location, applicable physician licensing requirements and physician availability. Virtual care is not suitable for every medical concern. Availability, including same-day appointments, is not guaranteed.

3. No Emergency Medical Services

AskMyDoc is not an emergency medical service. For medical emergencies, call 911 or visit the nearest emergency department.

4. No Physician-Patient Relationship Created by Browsing

Browsing this website, reading its content or clicking a general website button does not by itself establish a physician-patient relationship or provide individualized medical advice.

5. Appointment Booking and Third-Party Healthcare Platforms

AskMyDoc uses Juvonno for electronic medical records and online appointment booking. Patients can access the Juvonno booking portal at
https://askmydoc.juvonno.com/
portal/publicbook.php
Appointment requests and availability are subject to the booking platform’s functionality and participating physicians’ schedules. Accessing the booking portal does not guarantee an appointment or create a physician-patient relationship.

Individual physician-specific booking links are not yet configured, and their booking buttons remain disabled. Please use the general AskMyDoc booking portal for available appointments.

6. Accuracy of Website Information

Website information may be updated as services and administrative arrangements change. Contact the team through a verified channel if information is unclear. Clinical decisions should be discussed with the treating physician.

7. Medical Services and Professional Judgment

Physicians determine appropriate care based on clinical assessment and professional judgment. Prescriptions, investigations, medical notes, referrals and treatment outcomes are not guaranteed. In-person assessment or urgent care may be recommended.

8. Intellectual Property

Website content may be protected by applicable intellectual property laws.

9. External Links

Links to other websites may lead to services with separate terms and privacy practices. Review their information before using them or submitting personal information. A link does not by itself establish an affiliation or endorsement.

10. Applicable Laws and Jurisdiction

Applicable Manitoba and Canadian laws may govern aspects of website use and healthcare services. The relevant legal requirements depend on the circumstances.

11. Contact Information

AskMyDoc Inc. Email: admin@askmydoc.ca. Telephone: 431-451-4115. Mailing address: 105-115 Sage Creek Blvd, Winnipeg, Manitoba R3X 0J6, Canada. Do not send sensitive medical information through ordinary administrative email or ordinary website forms.

12. Effective Date and Updates

Effective date: November 7, 2026. AskMyDoc Inc. may update these terms to reflect changes in website information, services or applicable requirements. The current version and its effective date will be displayed on this page.