YOUR CARE, SIMPLIFIED

How AskMyDoc Works

Convenient Virtual Healthcare with Access to In-Person Care

AskMyDoc connects eligible patients in Winnipeg and surrounding communities with Manitoba-licensed physicians for virtual medical consultations. Our participating physicians also maintain physical clinic practices to support appropriate in-person care.

FROM BOOKING TO FOLLOW-UP

01

Step 1 — Book Your Appointment

Choose an available physician and request a virtual appointment through our secure booking platform. Appointment availability varies.

01

Step 1 — Book Your Appointment

Choose an available physician and request a virtual appointment through our secure booking platform. Appointment availability varies.

02

Step 2 — Connect with Your Physician

Attend your scheduled virtual consultation using a compatible smartphone, tablet or computer. Your physician will review your medical concerns and determine whether virtual care is appropriate.

02

Step 2 — Connect with Your Physician

Attend your scheduled virtual consultation using a compatible smartphone, tablet or computer. Your physician will review your medical concerns and determine whether virtual care is appropriate.

03

Step 3 — Receive Your Care Plan

Depending on the physician’s assessment, your care plan may include medical advice, prescriptions, laboratory investigations, diagnostic imaging, specialist referrals or follow-up appointments.

These services are provided only when clinically appropriate.

03

Step 3 — Receive Your Care Plan

Depending on the physician’s assessment, your care plan may include medical advice, prescriptions, laboratory investigations, diagnostic imaging, specialist referrals or follow-up appointments.

These services are provided only when clinically appropriate.

04

Step 4 — In-Person Care When Needed

Some medical conditions require a physical examination.

Whenever possible, we prioritize arranging an in-person assessment with the physician who conducted your virtual consultation at their physical clinic.

When appropriate, patients may also be referred to Sage Creek Medical Center or another participating clinic for assessment.

Relevant clinical information is shared with receiving healthcare providers through appropriate communication channels when necessary for patient care, subject to applicable privacy requirements.

04

Step 4 — In-Person Care When Needed

Some medical conditions require a physical examination.

Whenever possible, we prioritize arranging an in-person assessment with the physician who conducted your virtual consultation at their physical clinic.

When appropriate, patients may also be referred to Sage Creek Medical Center or another participating clinic for assessment.

Relevant clinical information is shared with receiving healthcare providers through appropriate communication channels when necessary for patient care, subject to applicable privacy requirements.

05

Step 5 — Follow-Up and Ongoing Care

Your physician will recommend appropriate follow-up based on your medical needs.

Further virtual or in-person appointments may be arranged when clinically appropriate.

05

Step 5 — Follow-Up and Ongoing Care

Your physician will recommend appropriate follow-up based on your medical needs.

Further virtual or in-person appointments may be arranged when clinically appropriate.

Important Information

  • Virtual care may not be appropriate for every medical condition.

  • Prescriptions and medical documentation are not guaranteed.

  • Appointments depend on physician availability and patient eligibility.

AskMyDoc is not an emergency medical service. For medical emergencies, call 911 or visit the nearest emergency department.

Need an In-Person Appointment?

AskMyDoc works with physicians who also provide in-person medical services at Sage Creek Medical Center and other participating clinics. If you require an in-person examination, your treating physician will recommend appropriate arrangements based on your medical needs. For information about in-person appointments at Sage Creek Medical Center (105-115 Sage Creek Boulevard, Winnipeg, Manitoba), please visit its website. Appointments are subject to physician availability and clinical appropriateness.

Ready to Get Started?

Connect with a Manitoba-licensed physician through AskMyDoc.

Book your virtual appointment through our secure online booking portal. Appointments are subject to physician availability. Do not submit medical information through this website.