General information only, not an individual diagnosis or treatment plan.

Prescription Renewals in Winnipeg: What Patients Should Know

If you take a regular medicine, plan ahead before your supply runs low. A refill on an existing prescription and a new prescription renewal are not always the same thing. Your pharmacist or prescriber can help you understand what is needed in your situation. AskMyDoc is currently accepting patients within the Winnipeg area, where in-person follow-up can be arranged when clinically appropriate and subject to availability. We are working toward expanding our services to other areas of Manitoba.

Check with your pharmacy first

Ask whether there are refills remaining and how much time is needed to prepare your medicine. If no refills remain, ask what the next step should be. Do not assume that a pharmacy request to a clinic means the prescription has already been renewed.

If you are close to running out

Tell your pharmacist promptly how much medicine you have left and whether you are having symptoms or side effects. A pharmacist can explain which options may be available within their professional authority. An extension or other supply is not guaranteed and is not appropriate for every medicine or situation.

Prepare for a medication review

Have the medication name, strength, directions, remaining supply and pharmacy details available. Include non-prescription medicines and supplements. Tell the provider about allergies, side effects, new symptoms, missed doses and any recent changes to your health.

Understand why assessment may be needed

The prescriber may need to review whether treatment remains suitable and effective. Some medicines require monitoring, an examination or updated test results. A virtual appointment may not be sufficient. A renewal is a clinical decision and does not guarantee the same dose or continued treatment.

Confirm the plan before the appointment ends

Ask whether a prescription has been sent, which pharmacy will receive it and what follow-up is needed. Confirm when to contact the clinic if the pharmacy has not received the prescription. Ask the pharmacist about medication costs, coverage and any instructions you do not understand.

Avoid unsafe changes

Do not share medicines, use another person’s prescription or change your dose on your own. If you develop concerning symptoms or feel unwell after missing medicine, seek advice promptly. For a medical emergency, call 911 or attend the nearest emergency department. This guide does not promise a renewal, controlled medication, same-day service or a particular quantity.

Authoritative information

College of Pharmacists of Manitoba: Healthcare Services Provided by Your Pharmacist